​IT Works Computer Solutions

I became acquainted with Mike Howard in July of 2011.  Our office acquired several iMac computers in order to move from a PC system to a Mac system and moving us off our old mail server.  From the start Mike proved to be a very competent, knowledgeable, and hard-working professional as he facilitated our company’s transition to the new system.

When Mike first arrived, he impressed us with his knowledge of both computer systems (PC and Mac), which was very helpful, as we were able to tell him how things were set up on the PC system (and what we were used to), which he then mirrored on the Mac system; he made excellent suggestions along the way, and he set up each of our computers so that we were able to use them immediately, giving each of us a quick lesson on how the iMac works.

Mike has a very positive and encouraging approach, and he has the ability to identify and rectify problems quickly and competently.  When we call him, he always our addresses our concerns quickly—sometimes immediately because of his excellent knowledge base—and he never makes us feel that our problems are unworthy of consideration.  Mike is an honest and sincere person, and we are grateful to have someone like him to assist us when we have issues with our computer system.  I highly recommend Mike for any and all of your computer system needs!